Immigration and Customs Information

To assist you with your move, we have provided a variety of information to help you with immigration and customs documentation.

Immigration and Customs Details

North American Van lines has compiled information on the documentation required by various countries' immigration departments and various customs requirements.

Customs Forms: Australia, U.K., U.S.

We have provided a number of customs forms to help you with your move, to Australia, the U.K. or the U.S.

Download Adobe Acrobat ReaderThese forms are in PDF format, which requires Adobe Acrobat Reader. If you don't have Acrobat Reader,you can download it for free by clicking here.

To open a file, simply click the link. To download a file to your computer desktop, right click the link and choose "Save Target As..."

Customs Clearance Requirements

Customs requirements vary greatly from one country to another, and a simple oversight could result in delays, fines or even seizure of your entire shipment by foreign customs authorities. We'll keep you informed of all the changes in customs requirements, but there are some basic elements for you to keep in mind.

To be safe, don't take any of the following (and if you have any doubts, just leave it behind, or talk to your North American International representative):

  • Firearms
  • Alcohol
  • Narcotics
  • Agricultural products, including houseplants and seeds
  • Pornographic materials and magazines
  • Politically sensitive materials

In most countries, your household goods and personal effects can be entered duty-free. (Note: Some items may be subject to particular provisions.) It's important to remember that any duties or taxes levied against your shipment are in addition to our charges. In most cases, you can settle your customs charges with your overseas representative. However, there are times when you'll be required to deal directly with the customs office. If that's the case, be sure to obtain an official receipt and keep it, as some duties are refundable when you leave the country.

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What our customers are saying about their move!

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By Tom F of Normal, IL

This was one of the best moves that I have had. There were a couple of items missing, but it was no big deal. The driver and crew, who loaded and unloaded were excellent and very professional. Read More

Customer Reviews

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By Tom F of Normal, IL - Moved from Saint Charles, MO
This was one of the best moves that I have had. There were a couple of items missing, but it was no big deal. The driver and crew, who loaded and unloaded were excellent and very professional.

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By Tom W of Asheville, NC - Moved from Twin Falls, ID
The people were nice; when the people packed the stuff, the people definitely packed, where nothing got broken; the driver was good; it was a good experience all around.

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By Allison T of North Hollywood, CA - Moved from Boynton Beach, FL
It was the whole experience, they unloaded very good and they packed very good. I don't think we got a single item that was broken.

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By Herk Carolyn V of Nicholasville, KY - Moved from Fountain Valley, CA
The driver was courteous. The driver was outstanding. The driver loaded and delivered my items. Having the same driver was important to me. The driver explained everything to me.

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By Stockman C of Austin, TX - Moved from Champaign, IL
The crew was very efficient,safe,and overall it was a great experience,and they were also able to come on a holiday.

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By David R of North Liberty, IA - Moved from Canton, MI
I thought everything went smoothly, the crews arrived on time and all of the dates stuck. Everything was laid out perfectly.

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By Carol R of Park City, UT - Moved from El Toro, CA
The consistency and service I received from Gus Nelson, the owner of the Van Lines from Lake Forest, California.

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By Al R of Fort Mill, SC - Moved from Wadsworth, OH
Everybody was great from beginning to end. The communication was great and out of all my moves, this one was the best.

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By Nancy N of , - Moved from Cambridge, OH
The whole service from start to finish was very good. Everything happened as promised, when promised and the driver was very good.

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By Jennifer C of Corvallis, OR - Moved from Apalachin, NY
I knew crew who picked up my goods. I wasn't there with the crew who delivered but I did walk in after they were done and seen everything was okay.

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