2/24/2005
SIRVA Forms Dedicated Client Technologies Group
Matthew B. Dickerson Takes the Reigns of Customer-Focused Technology Group
CHICAGO, February 24, 2005 — SIRVA Inc., (NYSE: SIR), a global relocation services provider, has announced the formation of a client technologies group dedicated to providing world-class technological solutions for its growing customer base. Matthew B. Dickerson, a 10-year IT veteran of SIRVA, will head the group as vice president of client technologies.
“As we continue to redefine relocation, it’s important we provide our clients with useful technologies to help them solve their real-life relocation challenges,” said Tim Callahan, senior vice president of sales and marketing for SIRVA. “With Matt’s IT experience at SIRVA, he’s the perfect person to lead this team in assuring our customers get the customized Web-based information management solutions they need that we feel they can’t get elsewhere.”
Dickerson said the new technologies group will act as a technical advocate among SIRVA, its clients, and their respective technology departments, and will offer IT enhancements to each individual company as a result of the dialogue among those stakeholders.
“The value we offer is augmented by the fact that our clients will be working with a person who is both an expert in relocation and technology,” Dickerson explained. “We know all facets of the relocation process from a U.S. domestic and a global perspective, plus we have the technological discipline and rigor to make sure we’re delivering the right applications for each individual client.”
Dickerson added, “Sales today is much more than meeting with a prospective customer. It means having subject matter experts with a depth of knowledge and experience who can speak to SIRVA’s core competencies in direct relationship to the customer’s needs. In today’s fast-paced IT world, that means addressing important elements like security, privacy and process automation while using technology as an enabler.”
Dickerson has been with SIRVA since 1995 and has held a variety of positions in technology groups during that time. He has been instrumental in developing many of the systems in place today throughout the SIRVA service centers. He has served as director of information technology and director of e-Commerce and Internet technologies. His team also is responsible for the company’s enterprise-wide sales force automation and customer relationship management (CRM) application.
Dickerson is a Certified Relocation Professional (CRP) and a member of the Employee Relocation Council’s technology advisory board, the e-Solutions Thinktank. He holds a wide variety of technology industry certifications and a bachelor’s degree in Information Systems from Cleveland State University.
About SIRVA, Inc.
SIRVA, Inc. is a leader in providing relocation solutions to a well-established and diverse customer base around the world. The company is the leading global provider that can handle all aspects of relocations end-to-end within its own network, including home purchase and home sale services, household goods moving, mortgage services and insurance. SIRVA conducts more than 365,000 relocations per year, transferring corporate and government employees and moving individual consumers. The company operates in more than 40 countries with approximately 7,500 employees and an extensive network of agents and other service providers. SIRVA’s well-recognized brands include Allied, northAmerican, Global, and SIRVA Relocation in North America; Pickfords, Huet, Kungsholms, ADAM, Majortrans, Allied Arthur Pierre, Rettenmayer, and Allied Varekamp in Europe; and Allied Pickfords in the Asia Pacific region. More information about SIRVA can be found on the company’s Web site at www.sirva.com.
Forward-Looking Statements
This release includes forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements are not historical, but are made based on management’s current expectations and beliefs concerning future developments and their potential effects upon SIRVA, Inc. and its subsidiaries. There can be no assurance that future developments affecting us will be those anticipated by management. These forward-looking statements are not a guarantee of future performance and involve risks, uncertainties and other factors, including without limitation those described under the caption “Business-Investment Considerations” and other risks described in our 2003 Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. We do not intend, and are under no obligation, to update any particular forward-looking statement included in this release.
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